Rent payments may be made in person at our office, via mail, or paid online through your resident portal. There is a $20 annual resident portal usage fee.

You may call our office directly to submit a maintenance request or, online via your resident portal.

If you are experiencing interior flooding or a main sewer line back-up you may call the emergency line number at 661.433.7895 which will be routed to our 24 hr answering service.

We do not make it mandatory for tenants to carry renter’s insurance. However, it is highly recommended that tenants carry a renter’s insurance policy to protect tenant from loss or damage.

No. Per your lease agreement, modifications and/or repairs must be submitted in writing and approved by the owner of the property.

Yes. Tenants must give thirty days written notice of their intent to vacate. Notice may be mailed, dropped off in person, or submitted via email.

Yes. We recommend scheduling a pre move-out inspection two weeks prior to your vacate date. This will allow adequate time for tenant to address any cleaning and/or repairs if needed.

Security deposits are processed within twenty-one days after move-out. Landlord will furnish an itemized statement of security deposit funds received and charges, if applicable. Security deposit is not to be used in lieu of last month’s rent.

Yes. You are responsible for rent through the expiration of the lease agreement or until the property is re-rented, whichever occurs first.